Skip to content

Who Owns Your Number? You Don’t.


How important are your toll-free lines to your business?

Commonly taken for granted, toll-free inbound traffic is worth protecting for any business — large or small.
 
Because a down system can be catastrophic. What happens when your phone system goes down? During downtime your calls go unanswered, employees sit idle, customers go unsupported, and revenue is lost.
 
A USA Today survey of 200 data center managers found that over 80% of these managers reported that their phone system downtime costs exceeded $50,000 per hour. For over 25% of these 200 data center managers, downtime costs exceeded $500,000 per hour.
 
With looming carrier outages, which can happen at any time, your business needs to play for a disaster appropriately.

How can your business be prepared for a carrier outage?

Taking authoritative ownership and control of your toll-free numbers allows you to employ carrier neutrality.
 
Carrier neutrality can help protect against loss of business and customer confidence in the event that one of your service providers experiences difficulties.
 
Your toll-free numbers are an essential asset to your company, so you should have flexible ownership of them as you do with any asset of your brand. Every moment of downtime is your money lost

What is toll-free disaster recovery?

What would happen to your business if your toll-free service simply stopped working one day? If you don't think a carrier outage will affect you, think again. Outages are more frequent than you might think. 
 
Disaster Recovery enables user to quickly transfer service of their toll-free numbers form one carrier to another in the event of a catastrophic failure.
 
As we all well know, disaster could strike at any time. Disasters are sudden, unpredictable and, at times, debilitating or even devastating to businesses.
 
The way in which your organization handles and responds to these events reflects your commitment to serving your customers, clients, and vendors. Take control of your toll-free numbers and have a disaster recovery plan in place. In today’s always-connected world, it's a necessity.