Touchless Pre-Orders: Automate. Accelerate. Eliminate the Wait.

In the fast-moving world of telecom, time is everything. Delays in Customer Service Record (CSR) and Local Service Request (LSR) processing can slow your operations, frustrate customers, and put unnecessary strain on your team. That’s why PortControl’s Touchless Pre-Orders feature is a game-changer—eliminating manual bottlenecks and bringing true automation to your pre-order workflow.

What Are Touchless Pre-Orders?

Touchless Pre-Orders fully automate the CSR and LSR process from initiation to submission. Instead of relying on time-consuming manual entry, PortControl automatically initiates, validates, and submits requests—ensuring speed, consistency, and quality control.

For carriers and service providers handling high volumes, this means faster turnaround times, fewer errors, and a streamlined experience for both your team and your customers.

The Benefits of Going Touchless

1. End-to-End Automation
From request initiation to final submission, every step is handled without manual intervention—while maintaining expert oversight. Built-in checks, standardized templates, and intelligent routing ensure each pre-order meets industry standards.

2. Scale Without Added Headcount
Increase your processing capacity without increasing your payroll. With Touchless Pre-Orders, your current team can handle significantly higher volumes while maintaining accuracy and responsiveness.

3. Reduced Human Error
Manual processes are prone to mistakes—typos, missed data fields, or overlooked validations. Automation eliminates these risks, reducing rejections and costly rework.

4. Real-Time Visibility & Tracking
Monitor the entire pre-order lifecycle from one intuitive dashboard. View status updates, timestamps, and validation results in real time for complete operational clarity.

Why It Matters

In today’s competitive telecom market, your ability to deliver fast, accurate porting and service activation is a key differentiator. Touchless Pre-Orders not only save time and resources but also strengthen customer satisfaction by ensuring a smoother, more predictable process.

By leveraging PortControl’s automation, you can:

• Reduce processing times from hours to minutes

• Improve customer experience with faster activations

• Free your team to focus on higher-value tasks

Ready to Go Touchless?

If your organization is ready to leave manual bottlenecks behind, PortControl’s Touchless Pre-Orders can get you there—fast. Automate. Accelerate. Eliminate the wait.