What we collect
Numhub collects information from our customers at various points on our website (through online forms, cookies, log files and clear gifs), over the phone and via fax transmissions (conversations with customer service and faxed/mailed forms), and through the use of the Numhub service. This information may include customers name, address, email, credit information, credit card/bank information, call records (call logs), voice and data transmissions, IP address, type of web browser used, etc. The time period for which we keep information varies according to how we use the information. In some cases, there are legal and business requirements to keep data for a minimum period.
How we use the information
Numhub uses the customer information to provide our service to the customer, to monitor and operate our network and website, to communicate with the customers and to bill and collect for the services. Numhub will contact customers via email and/or telephone to provide information about enhancements or changes to customer’s services – customers cannot opt-out from receiving this type of correspondence as it is directly related to their account and services. Numhub does not email special offerings from or about other entities. In addition to the disclosure described below, Numhub may share certain customer information with affiliated third parties where those third parties treat such information consistent with this Policy and where such use is for the provision of a component of the Numhub service (such as billing & collection.)
When we will disclose customer information (exceptions to privacy)
Content of Numhub transmissions Numhub acts as a passive conduit for the distribution and receipt of your voice and data transmissions and does not monitor, edit, or disclose the contents of a customer’s communications unless required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on Numhub; (2) protect and defend the rights or property of Numhub; or(3) act under exigent circumstances to protect the personal safety of its customers or the public.
Numhub may also use customer information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service. While Numhub cannot be responsible for the content, dialing or transmission patterns, or abuse of service of and by its customers or those sending transmissions to its customers, it is our intention to use legally available means to prevent use of the services for any illegal purpose, including but not limited to distribution and receipt of unsolicited commercial faxes ('junk faxes') and harassing phone calls.
We may make changes to this policy from time to time so be sure to check back periodically. We may also notify our customers by e-mail of significant changes.
Comments, Questions or Concerns